Skip to main content

Rated: 4.9 / 5 based on 1560+ reviews. Read our reviews

We're hiring! Come join the Grasshopper team. Apply online

8 Signs to Call for Heat Pump Repairs Near Me

Image of Amanda Triolo - CEO of Grasshopper
Amanda Triolo, CEO of Grasshopper Heating & Cooling
Published March 10, 2023

Heat pumps work hard all year since they provide heating and cooling. Wear and tear may have taken a toll this winter. Letting a strained heat pump continue to run without being serviced is a recipe for a breakdown. Therefore, don’t ignore signs it might need to be repaired. Call a local HVAC company that provides heat pump repairs near you if any of the following signs crop up:

1. The Air Temperature Is Not What You’d Expect

If you have the heat on yet the heat pump is blowing cold air (or not matching the temperature setting), and there’s a good chance it needs to be repaired. While a clogged filter can prevent it from heating, there may be a more serious issue. Possibilities include dirt buildup in the unit’s components, a faulty reversing valve, or low refrigerant. A skilled technician must address these issues to get your heat pump running normally again.

2. The Unit Won’t Turn On

A heat pump should turn on when it needs to. If not, a circuit breaker may have tripped or the thermostat may be set improperly. When none of these check out, there could be a faulty connection with the thermostat. More serious causes can include a damaged starter capacitor or a malfunctioning reversing valve. If the valve isn’t working, the unit may only run in hot or cold mode, but not both.

3. Your Heat Pump Won’t Stop Running

Like a traditional heating or cooling system, a heat pump should turn on and off regularly to maintain the set temperature. It may run constantly if the outside air is unusually cold. However, this can also be a sign of a miscalibrated or damaged thermostat. Another possibility is a failed compressor contactor, in which case the controller won’t receive any power.

4. The Unit Is Extremely Noisy

Heat pumps aren’t silent when they’re on. But you should be used to the sound of your system. If it starts to make loud rattling, grinding, grating, screeching, or other noises, it’s time to seek out heat pump repair near you. Worn fan belts, loose parts, and vibrating panels can cause noise. A professional can fix these and check if there’s a leak in the system, which can also create noise that’s hard to pinpoint the source of.

5. Strange Odors Come from Your Heat Pump

A musty odor coming from the vents can mean mold is growing in the unit, while a rotting smell can originate from a dead animal that previously made its way into the system. If you notice a burning odor, the wiring for your heat pump or one of its electrical components may be faulty, which can increase the risk of a fire. Call a professional if you notice any unusual odors from the unit. They’ll find the source of the problem and provide any necessary repairs.

5. Strange Odors Come from Your Heat Pump

A musty odor coming from the vents can mean mold is growing in the unit, while a rotting smell can originate from a dead animal that previously made its way into the system. If you notice a burning odor, the wiring for your heat pump or one of its electrical components may be faulty, which can increase the risk of a fire. Call a professional if you notice any unusual odors from the unit. They’ll find the source of the problem and provide any necessary repairs.

6. Airflow Isn’t What It Should Be

Weak airflow is a sign the system has a pressure imbalance, which can also be accompanied by whistling noises from some vents. There may also be drafty areas in your home. The underlying problem isn’t preventing the unit from running but won’t go away unless it is properly fixed. Only a trained professional has the skills and tools to restore your heat pump’s airflow.

7. The Coils Are Frozen

If the heat pump’s coils ice over, it’s often a sign of a clogged filter or refrigerant leak. A filter can be easily changed. You shouldn’t need a technician for that. But if there is a leak, a technician can seal it and recharge the unit to prevent additional freezing.

8. Your Electric Bill Goes Up

A sharp jump in your monthly electric bill is a sign of a malfunctioning heat pump. A mechanical or electrical issue can cause it to run less efficiently. There may be no other symptoms—yet. But the increased energy consumption will show on your electric bill, so call for help before you need more expensive repairs.

Call for Heat Pump Repairs Near You

Grasshopper Heating & Cooling provides professional heat pump repair in Clifton Park, NY, and surrounding areas. Our technicians are trained experts who can find the cause of a problem quickly and repair it permanently. If you notice any of the signs above, you can reach us 24/7 at 518-216-0051.


Image of Amanda Triolo - CEO of Grasshopper
Amanda Triolo
Amanda Triolo is the CEO of Grasshopper Heating & Cooling, a rapidly growing HVAC company based in Albany, New York. She leads by focusing on creating opportunities that positively impact both employees and customers.

What Does a Furnace Tune-Up Include?

Published September 17, 2024
Do you rely on your furnace to get you safely and comfortably through those cold winter months? When you prioritize scheduling a furnace tune-up with Grasshopper Heating & C…

What Does a Failing Furnace Sound Like?

Published September 17, 2024
If you hear a loud noise coming from your heating system, reach out to an HVAC contractor for furnace repair services. This guide from the experts at Grasshopper Heating & C…

What Happens If You Neglect Heating Maintenance 

Published February 29, 2024
In the heart of winter in Clifton Park, NY, when snow blankets the ground and ice forms on windows, the warmth of your home becomes one of your top priorities. This season, as y…

10 Things to Consider Before You Install a Furnace

Published February 16, 2024
Before you decide on a new furnace install, there are a few things you should consider. Installing a furnace costs nearly $5,000 on average, but depending on the type of unit, y…

7 Tips for a Successful Heating Installation

Published October 20, 2023
A successful heating installation can be achieved with some diligence. We recommend following the tips below and not waiting until winter (or for your furnace to fail) to replac…

6 Dangers of DIY Heating Repair

Published September 22, 2023
A DIY heating repair can put you in a lot of danger. Most homeowners don’t have the knowledge, tools, or equipment to pull off a furnace repair. Here are six hazards and risks y…
Asset 3@2x 9fde410d

“He installed our new unit a little over a year ago. He is professional, courteous and very knowledgeable – and willing to answer lots of questions from this engineer. Today he came back to trouble shoot an issue we were having, had it resolved in no time, and waived the diagnostic fee. Highly recommend.”

-Sara M.

“I am very impressed with the service I received from Grasshopper. I sent in an inquiry form and within minutes I was on the phone with a representative helping me with my concerns. He explained everything clearly and offered short and long term solutions. I am very grateful for his help!”

-Michelle J.

“Love Grasshopper! They did an awesome job! When we had an issue they came out the same day, did a quick fix and got us back up and running during a heat wave. Courteous and clean service. Everything from our first meeting to installation of mini-splits – all great experiences! 10/10 would recommend.”

-Kathleen C.

“Very informative and great service. They had someone out to our house the same day we called. He walked us through the process of what was going on with our current system and all the options. I would highly recommend Grasshopper Heating and Cooling to anyone who is looking for heating and cooling services.”

-Kim C.

“Tyler and Peter just came to my home. I was having problems with my air conditioner. They appointment was made quickly. They called before they came out. Diagnosed the problem and resolved it. They were professional and explained what the problem was. The pricing was fair and affordable. I definitely recommend Grasshopper”

-Dee B.

Schedule Service

* By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Grasshopper Heating & Cooling regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.

This field is for validation purposes and should be left unchanged.