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"We used Grasshopper to install an AC unit. Grasshopper sent Nick and Aaron to our home. They worked great as a team for nine hours in our home. This team had such a strong work ethic. For instance, our job took longer than normal. Instead of coming back the next day, they stayed until the job was completed. Lastly, they were both personable and very knowledgeable about any questions I had. I highly recommend using Grasshopper and especially Nick and Aaron!"
- DJ V.
"Our AC wasn’t cooling so I reached out to Grasshopper to schedule an appointment and I was helped by a very polite and professional gentleman who was able to get me in the next day. I received not only a text message but an email with confirmation and also a text message the day of when the technician was on his way with his name, bio and picture so I knew who to expect. I enjoyed this feature!
Their technician, Nick, was professional, personable and knowledgeable and provided us with pointers, tips and a great service visit. He exhausted every option to try and get our unit a few more months but sadly, it needs to be replaced. We look forward to working with Nick and Grasshopper again. My experience was excellent overall and I highly recommend them!"
- Colleen D.
"Contacted me quickly to set up an appointment for the next day. Super responsive and transparent up front on pricing. Tech that came to our home was knowledgeable and quickly repaired our AC unit."
- Adam S.
"Excellent experience. Arrived on time and diligently performed the work. Kept everything clean and were extremely courteous and pleasant. The work was done in a timely fashion and exceeded our expectations. Would highly recommend and will be having them do more work for us in the future. Nick Patrizio was superb. Highly recommend"
- Deborah H.
"Excellent service through the whole process. Scheduling our AC maintenance was easy. The company kept us updated on our date/time, confirmed our appointment, and sent a text with information on our tech that morning. Our tech, Bob M., was professional, knowledgeable, and took his time checking and cleaning our system. He gave us some tips for the season. This was a new company - our first time using them - and we'll be happily using them for all future maintenance because of their professionalism and care."
- Cassie P.
"Had a new HVAC system installed July 2020 and have had zero issues. The folks at Grasshopper called to remind me that an HVAC checkup was included in the purchase and promptly scheduled the visit. Today Bob arrived and went through the completed system and did an excellent job. Friendly, professional and an overall gentleman. Thank you!"
"5 Stars! The Grasshopper team did an amazing job replacing my hot water tank today. They were on time, professional & friendly. I highly recommend them!"
- Jeffrey M.
"Thank you to business woman Amanda–always great service, Jared the technician is always a pleasure to do business with–he is friendly and knowledgeable. I’m enjoying the fresher air with my newly installed Whole-Home Air Purifier!"
- Judith T.
"Fantastic experience for our new furnace installation. From the very beginning, technicians and installers were punctual, professional and knowledgeable with excellent customer service skills and attention to every detail. Amanda, CEO moved heaven and earth to get our installation completed in a timely manner before the snow storm. Kudos to Chris, Brian, Drew and Nick for all of your amazing work!"
- Erin G.
"Improving the service industry! Customer service over profit. Look no further for your heating and cooling needs! Grasshopper is top notch service, fair pricing, and have reliable work ethic. They set the bar for HVAC! Five stars."
- Sydney T.
"We highly recommend Grasshopper Heating & Cooling. Everyone we dealt with was courteous, professional and knowledgeable. They scheduled our emergency repair for later the same day. Jared, the technician, diagnosed the issue, throughly explained the problem, gave us a price quote for our review and then repaired the furnace. This was such a positive experience we will absolutely contact Grasshopper again in the spring for our routine cleaning and annual service, and would not hesitate to recommend Grasshopper."
- Margaret K.