Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Grasshopper Heating and Cooling, may collect from you, and how it is used. By using our website, gograsshopper.com, you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
Update for SMS Communication
1. Data Collection and Usage
We collect personal information, including phone numbers, to provide SMS communication services for marketing, customer support, and updates regarding our products and services. By providing your phone number, you consent to receive text messages from us.
2. Consent to Receive SMS Messages
By submitting your phone number, you expressly consent to receive SMS text messages from us, including messages regarding your account, notifications, promotions, and other marketing communications. You can opt out of receiving these messages at any time by following the unsubscribe instructions provided in each message or by contacting us directly. By using our site or online services you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically meet any legal requirements for “written” communications or notifications.
3. Sharing of Information
We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data and use it solely for the purpose of delivering SMS services.
4. Security of Your Information
We take reasonable measures to protect your personal information, including your phone number, from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
5. User Rights
You have the right to access, correct, or delete your personal information. If you wish to review, update, or delete your data, please contact us at info@gograsshopper.com or (518) 241-1762.
6. Message Frequency and Costs
The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred as a result of receiving SMS messages from us.
7. How to Opt Out
If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at info@gograsshopper.com or (518) 241-1762 to request removal from our SMS list.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:
Grasshopper Heating and Cooling
Privacy Officer, 16 Fairchild Square, Clifton Park, NY 12065
Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (518) 241-1762 or via mail Attn: Privacy Officer, 16 Fairchild Square, Clifton Park, NY 12065