Reviews

Kyle, technician, was friendly and helpful from start to finish. This was my first experience with Grasshopper, but they now have a customer for life. I have confidence and trust in them, and know I will be able to count on them when necessary.

Tyler and team were amazing. Bought an old house that had a furnace that hadn't been maintained. Grasshopper offered to fix it but also broke it down that the furnace was at the end of its life and would probably need yearly repairs. In the long run would just be better to upgrade. The installation team came out and went above and beyond by even replacing some duct work free of charge. Will definitely be using grasshopper for years to come.

Cameron couldn’t have been nicer and took care of our plumbing problem on a Sunday. I highly recommend him & wouldn’t hesitate to request him again. Great service!!!

The service technicians and installers were awesome.they made you feel very comfortable to do business with i think every year I'll have your company to come back and do a seasonal tune- up thank you.

Sergey was very knowledgeable, thorough, punctual and polite. We had our furnace serviced for the upcoming winter season. I would highly recommend Grasshopper.

I called Grasshopper on a Sunday afternoon due to a leaking water softener. Representative Luis arrived quickly, stopped the leak and offered 3 options to move forward. He explained the options and patiently answered my questions. A few days later Luis and a colleague, Cam, installed a new water softener. They successfully completed the installation and took the time to show me how to replenish the salt. I really appreciated working with Luis, he definitely went the extra step to make sure it was a successful customer experience , thank you!

Grasshopper has been an excellent company to have working on our sewer problems. They are professional and caring. They make sure that they consider all of our needs.

Very professional. Explained everything very well. Would definitely call them again

Grasshopper scheduled me in a timely fashion. The plumber they dispatched -Luis was knowledgeable, professional and personable. I will definitely be giving them my future business!

Alex was amazing and the nicest person! Him and Pamela went above and beyond to help me make sure my heating unit got fixed! Nights were getting cold, and Alex even worked late, to stop by and make sure the new part was installed and heat was working. Thank you both for your help and caring nature!

Tyler came out to service our furnace, very professional, kind, friendly, and thoroughly explained everything. Thank you, Tyler

Called grasshopper to do a heating tune up on our 4 year old furnace/ac unit

I called Grasshopper to fix a newer furnace that wasn't working. Matt and Anna showed up and were extremely professional and nice! They found multiple balls in my high efficiency furnace export pipe got them out and got my heat back on! Beyond nice even loved my nosey cat.

They were very polite on the phone and were able to set up a service appointment on the same day. The service person was very knowledgeable and explained the problem with our furnace.

Dancing was very helpful and figured out the problem quickly, he's a huge asset to your company. Very pleasant and found my mistake and corrected it. Thank you

I dealt with Tyler from the company. Prompt, great communication, great service.
I ended up signing up for a yearly maintenance routine because of my experience. I would highly recommend their services.

Josh came to do our routine maintenance checkup and he was amazing! They were super respectful of the space when I was working from home and limited noise while I was on a meeting which I appreciated. Everyone from grasshopper is always so nice and efficient. We love working with them!!

First time having you guys service me and it was a great experience, explained everything well and very friendly!

My technician was very polite, knowledgeable and willing g to take the time to explain to me in a way I could understand all aspects of what he was doing and any potential upcoming repairs to avoid any surprises down the road. Very satisfied with the overall experience.

Cameron Bostick from Grasshopper is very professional," "knowledgeable and friendly.

Luke is a VERY knowledgeable technician. He is pleasant to talk to. And, his work ethic is very good. He is neat and conscientious. Thanks Luke and Grasshopper heating and cooling. You guy's Rock!!!

Cameron found the problem and took care of it. The price was fair. Water pressure is back to normal.

Just wanted too say that Cameron did an excellent job removing the roots, wipes, & tampons out of the line to the main. He was efficient and friendly, will definitely call and ask for him again if the need arises.

Grasshopper service is great. Alex was very thorough and explained what he had done.

Grasshopper Service Technician, Tyler arrived on time, very polite, knowledgeable and explained everything he was going to do. We had been with Family Danz since 2013-14 to service our furnace & A/C every year paying around $230. This year they jacked the price up to well over $300+ and offered NO discount or reason. So we decided to give Grasshopper a shot and we were not disappointed. Tyler did a very thorough job, used several meters for different readings and a camera to view/check internal parts/components, SOMETHING I HAD NEVER SAW FAMILY DANZ DO. Tyler even completed the job by completely wiping down our furnace cabinet inside and out, making her look like new.